Stress-Free Bookkeeping & Virtual Support for Growing Businesses
I’m Jasmin Mae Villarin, a detail-oriented virtual bookkeeper and general VA helping founders and service-based businesses keep their finances clean, clients supported, and operations organized—fully remote, across time zones.
Book a free discovery call to see how I can support your books, inbox, and back office in one simple package.
Or email me directly at [email protected]
For founders who want reliable support—not more to manage
If you’re wearing too many hats and bookkeeping keeps slipping to the bottom of your to-do list, I can help. I combine hands-on experience in accounting software support, customer service, and admin coordination to keep your back office organized and your numbers up to date.
What makes working with me different:
- Hands-on experience supporting users of accounting software, not just theory.
- Calm, patient communication across email, chat, and phone.
- Organized documentation and clean digital records you can actually rely on.
- Comfortable working fully remote with global clients and time zones.
Bookkeeping + Virtual Assistant Services
Get a trusted right hand for your numbers and your day-to-day operations. I support service providers, coaches, consultants, and online businesses with:
Bookkeeping Support
- Transaction categorization and monthly reconciliation
- Basic clean-up for messy or outdated books
- Income and expense tracking for service-based businesses
- Simple reports to understand how your business is performing
- Support with QuickBooks Online (QBO) and similar tools
Virtual Assistant & Admin Support
- Email and inbox management so important messages never get missed
- Calendar and task coordination for client calls and internal meetings
- Customer support via email, chat, or phone using your tools
- Billing support, basic invoicing, and refund processing
- Documentation, data entry, and organized digital records
Operations & Growth Support
- Lead tracking and simple follow-up workflows
- CRM and helpdesk navigation (Zendesk, Salesforce, and similar tools)
- Internet research and data organization for marketing or operations
- Light SOP/documentation creation to keep your processes consistent
Simple, Transparent Packages
Choose the level of support that fits your stage of business. All packages are delivered remotely and can be tailored for global clients.
Need a custom scope or project-based clean-up? Contact me for a tailored quote.
How We’ll Work Together
My process is designed to be simple, clear, and kind to your time—especially if this is your first time working with a bookkeeper or VA.
- 1. Discovery Call (20–30 minutes) — We talk about your business, tools, and what’s currently falling through the cracks.
- 2. Systems & Access Setup — I help you safely share access to tools like QBO, Google Workspace, or your CRM.
- 3. Initial Clean-Up & Audit — I review your current records, organize what’s missing, and suggest quick wins.
- 4. Weekly & Monthly Rhythm — I handle recurring tasks, keep your books updated, and manage agreed admin work.
- 5. Simple, Clear Reporting — You receive straightforward updates so you always know where things stand.
Meet Jasmin Mae Villarin
I’m a reliable and detail-oriented General Virtual Assistant with a strong background in bookkeeping assistance, customer support, and administrative coordination. I’ve supported clients of leading accounting software and fast-paced service platforms—always with an emphasis on accuracy, empathy, and clear communication.
Experience Highlights
- Technical Support Specialist – Accounting Software (Concentrix, Cebu City) supporting clients with account setup, bookkeeping, payroll, and payments.
- Handled 50+ daily customer inquiries via email, chat, and phone while maintaining accurate records and documentation.
- Customer Service Representative for a global food delivery platform, experienced in billing disputes, refunds, and service recovery.
- Remote work experience since 2020, comfortable with distributed teams and international clients.
Education & Credentials
- Bachelor of Secondary Education – Major in Mathematics, Cebu Normal University (Magna Cum Laude, Dean’s List).
- Licensed Professional Teacher (2024).
- Multiple academic excellence awards and honors.
I’m continually developing my skills in virtual assistance, administrative support, and remote business operations so I can be a proactive partner—not just a task-taker—for your business.
Tools I Work With
I’m comfortable quickly learning new platforms, but here are some of the tools I already use every day:
- QuickBooks Online (QBO) and accounting platforms
- Slack, Google Workspace, and Microsoft Excel
- Zendesk, Salesforce, CRM systems, and ticketing tools
- Email and chat platforms for global customer support
Frequently Asked Questions
If you have a question that isn’t covered here, feel free to include it in your message when you reach out.
Do you work with clients outside the Philippines?
Yes. My clients are fully remote and can be based anywhere in the world. I’m used to working across time zones and communicating primarily through email, chat, and scheduled calls.
Which bookkeeping tools do you use?
I most frequently work with QuickBooks Online (QBO), but I’m comfortable adapting to other cloud accounting tools. During onboarding we’ll review your current setup and decide whether to keep or improve it.
Can you work directly with my customers?
Yes. I have several years of experience in customer service roles, handling email, chat, and phone support. We’ll agree on clear guidelines and escalation rules before I begin speaking with your customers.
Are your packages flexible?
Absolutely. The packages on this page are starting points. After our discovery call, I can adjust scope, hours, and responsibilities to match your priorities and budget.
How do we get started?
Start by booking a discovery call or sending a message through the contact form. I’ll review your needs, suggest the best package or a custom option, and share next steps for access, timelines, and payment.
Ready to Hand Off Your Books & Back Office?
Share a few details about your business, and I’ll follow up within 1–2 business days with next steps.
Prefer email? Reach out at [email protected]
© 2026 Jasmin Mae Villarin • Virtual Bookkeeping & Assistant Services
Remote support for global founders and small businesses.