Revenue-Driven Freight Broker VA
Fewer Missed Loads.
Better Margins.
Grow your revenue, protect shipper relationships, and streamline operations with dedicated logistics support built for brokers.
- Organized Paperwork & Compliance
- Faster Load Booking
- Fewer Dropped Loads
- Improved Carrier Communication
THE REALITY
Stop the Chaos.
You didn't start a freight brokerage to spend your entire day chasing drivers for ETAs, drowning in an overflowing inbox, or apologizing for billing mistakes. The constant operational friction is eating into your margins and capping your growth.
Every minute you spend on manual logistics is a minute you aren't building relationships with shippers or closing high-paying lanes. It's time to fix the operational leaks with surgical precision, protect your reputation, and get back to scaling your business.
CORE CAPABILITIES
Strategic Execution.
Load Posting & Tracking
Real-time visibility that protects your margins and keeps shippers fully informed at every milestone.
Carrier Sourcing
Vetted, reliable capacity to ensure fewer dropped loads, consistent service, and stronger carrier relationships.
Rate Confirmations
Error-free documentation management to eliminate billing disputes and save you hours of administrative friction.
POD & Invoicing
Rapid document collection and rigorous invoice tracking for faster payments and healthier cash flow.
Revenue-Driven Packages.
Choose the level of strategic execution your logistics operation needs to scale without the chaos.
STARTER
$997/mo
For independent brokers needing baseline support to protect their margins.
- Load posting & tracking
- Basic carrier sourcing
- Email communication support
- Document organization
GROWTH
$1,497/mo
For growing brokers handling steady volume ready to expand operations.
- Everything in Starter
- Rate confirmations
- POD & invoice tracking
- Priority phone support
SCALE
$2,497/mo
For established brokers scaling operations with dedicated account management.
- Everything in Growth
- Full TMS data entry
- Dedicated shipper updates
- After-hours support
Case Studies
Proven Results.
See how dedicated logistics support translates directly to protected revenue and scalable growth.
Client
Mid-Sized Dry Van Broker
The Pain
Overloaded dispatch team and missed updates leading to frustrated shippers.
The Fix
Full VA integration for load tracking, check calls, and proactive ETA communication.
The Outcome
25% increase in daily load volume with zero shipper complaints.
Client
Independent Freight Agent
The Pain
Losing hours to rate confirmations, POD retrieval, and invoicing delays.
The Fix
End-to-end document management and CRM data entry workflow handed off to VA.
The Outcome
15+ hours saved weekly, accelerating carrier payments and broker cash flow.
Client
Growing Logistics Firm
The Pain
Inconsistent carrier vetting and sourcing causing dropped loads and margin bleed.
The Fix
Dedicated sourcing assistance, carrier onboarding, and compliance checking.
The Outcome
100% compliance rate and a 20% boost in overall load margins.
Portfolio Outputs
Organized systems are the backbone of a profitable brokerage. Explore the standardized workflows, tracking dashboards, and communication templates that eliminate chaos and elevate your service.
INDUSTRY-STANDARD PLATFORMS
Seamless Integration.
I adapt instantly to the tools your brokerage already relies on, ensuring zero downtime and an immediate impact on daily operations.
Load Boards
Expert execution across DAT Power, Truckstop.com, and 123Loadboard for rapid carrier sourcing.
TMS Platforms
Basic navigation and accurate data entry in ITS Dispatch, AscendTMS, and more.
Communications
Prompt and professional handler for RingCentral, Slack, Microsoft Teams, and dedicated email.
CRM & Documents
Organized tracking within HubSpot, Salesforce, DocuSign, and Google Workspace setups.
CLIENT STORIES
What Brokers Say.
Since bringing Liezl on board, my phone has stopped ringing off the hook with angry shippers. She handles the updates seamlessly, giving me the peace of mind to focus on booking more loads.
Communication is everything in this industry. Liezl's proactive approach to carrier tracking and status updates has completely transformed our daily operations. Smoother communication, zero dropped balls.
I was drowning in paperwork and missed emails before Liezl took over. Now, rate confirmations and POD tracking are handled flawlessly. My margins have improved simply because I have my time back.
MEET LIEZL SERVANO
Your Strategic Partner.
Liezl supporting freight brokers and logistic teams, taking ownership of daily admin, load tracking and communications workflow so brokers can stay focused on relationships, pricing and growth.
- Flawless Document Organization
- Proactive Shipper Updates
- Unshakable Reliability
- Complete Task Ownership
By Plugging directly into your existing brokerage system, I help you reclaim hours every week, smooth out handoffs, and protect revenue with consistent follow-through on every load, quote and customer touchpoints.
REVENUE-FOCUSED SUPPORT • FEWER HEADACHES
Ready to Scale?
Connect on LinkedIn
© 2026 Liezl Servano. All rights reserved.